user support technician
2235 76 Ave NW Edmonton , AB T6P 1P6
End Post Date:
June 10, 2026
Job Type:
Permanent employment Full time
Workspace:
Salary:
Industry Type:
Employer:
On site
$ 36.00 HOUR hourly / 35 hours per week
Education
Whiterock Ventures Inc.
Work Hours:
35 hours per week
About the Company
About the Role
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Work conditions and physical capabilities: Fast-paced environment. Repetitive tasks. Attention to detail. Personal suitability: Client focus. Organized. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Day. Weekend.
Requirements
Respond to users experiencing difficulties with computer; Consult user guides, technical manuals and other documents to research and implement solutions; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Provide business systems, network and Internet support to users in response to identified difficulties; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Education Requirements
College/CEGEP
Skills
Fast-paced environment; Repetitive tasks; Attention to detail; Client focus; Organized; Team player
Additional Information
Work conditions and physical capabilities: Fast-paced environment. Repetitive tasks. Attention to detail; Employment terms options: Evening
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