Spa Receptionist

*Spa Receptionist*
_Nita Lake Lodge Resort & Spa ? Whistler, BC_
*Full-Time | Permanent | On-Site*

Are you passionate about wellness, organization, and delivering meaningful guest experiences? Step into serenity with *The Spa at Nita Lake Lodge*, where relaxation meets luxury. We?re hiring a *Spa Receptionist* to be the calm, friendly face that welcomes every guest to our award-winning lakeside spa.

*About the Role*

As our Spa Receptionist, you are the heartbeat of the guest experience. You?ll warmly greet guests, manage appointments, provide spa tours, and ensure seamless check-ins and check-outs. You?ll work closely with our spa therapists and leadership team to ensure each guest enjoys a relaxing and personalized wellness journey.

*Key Responsibilities*

* Greet all guests with professionalism and warmth upon arrival.
* Schedule, confirm, and adjust appointments using the Spa Booker system.
* Provide spa tours and locker assignments.
* Process payments and check-outs with accuracy and efficiency.
* Respond promptly to phone calls, emails, and guest inquiries.
* Share detailed information about spa treatments and retail offerings.
* Handle special requests with care and efficiency.
* Maintain a clean, organized, and calming reception area.
* Assist with administrative or operational tasks as assigned by Spa leadership.

*Qualifications & Competencies*

* Strong communication and organizational skills.
* Service-focused with a passion for wellness.
* Team-oriented, dependable, and adaptable.
* Comfortable in a fast-paced, multitasking environment.
* Proficient in English and Microsoft Office; Spa Booker experience is an asset.
* Previous spa, wellness, or hospitality experience is preferred.
* Must be legally eligible to work in Canada and hold a valid work permit (if applicable).
* Available for flexible shifts including weekends and holidays.

*Why Work With Us?*

* Beautiful, tranquil work environment.
* Supportive team culture and wellness-focused atmosphere.
* Discounts on spa services, retail products, and dining.
* Growth and learning opportunities within the hotel.
* Staff housing may be available for eligible candidates.

*To Apply:*
Submit your resume and a brief note sharing why this role speaks to you.

_Please note: applicants must be legally eligible to work in Canada and hold a valid work permit._ We thank all applicants for their interest?only those selected for an interview will be contacted.

Job Type: Permanent

Pay: From $21.50 per hour

Benefits:
* Discounted or free food
* On-site parking
* Paid time off
* Wellness program



Application question(s):
* Are you a Canadian citizen, or are you currently on a work visa? If on a visa, how long are you authorized to work in Canada?
* Do you have housing secured in Whistler?
* How long are you planning to work with us?
* How many hours per week are you hoping to work? Could you share your general weekly and daily availability, and let us know if you have any upcoming vacations planned?
* If selected, when would you be able to start?
* Please list 2-3 dates and time ranges that you could do an interview.

Work Location: In person