sourcing specialist

Smilegate West Inc. is the North and South American publisher of its parent company Smilegate, headquartered in South Korea. The Company specializes in Free-to-Play online games such as CrossFire. Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the Company is built on the principle that online, community-based video games offer unique and compelling gaming experiences with untapped mass market potential and wide social appeal.

The Toronto office employs a staff of widely-talented and culturally diverse employees, led by an experienced and imaginative management team. In publishing CrossFire, one of the most played online FPS games worldwide, with over 6 million concurrent users and 500 million registered players, currently available in 80 countries including China, Vietnam, North & South America, and Europe, Smilegate West Inc. continues to deliver the highest quality free-to-play game experience through its proprietary gaming portals, Z8Games.

For more information about the company and its current product offerings, please visit www.smilegatewest.com and www.z8games.com.

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_*Position Summary*_

The Korean Localization Specialist supports the Live Operations team by coordinating and assisting with projects and providing translation and localization support.

Please note:

* This job post is for a current vacancy.
* This position is a contract role, with the possibility of extension.
* This is a hybrid position, with 2 days in office and 3 days work from home until further notice.
* If you do not answer all screening questions asked when applying, your application may not be considered.

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_*Position Responsibilities*_

*Project Coordination*

* Coordinate and support cross-functional projects across various teams.
* Manage SNS channels and community platforms, including Discord operations.
* Prepare and share weekly reports on project status, community trends, and key insights
* Communicate with internal and external stakeholders to ensure smooth project execution.
* Track progress, timelines, and deliverables across assigned projects.

*Translation and Localization*

* Assist the Live Operations team in all tasks related to translating documents, including emails, design documents, slide presentations, etc.
* Assist the Live Operations team with external communications and interactions; maintain positive relationships with all stakeholders.
* Ensure that all communications remain culturally acceptable, as to promote growth between internal and external partnerships.
* Assist other teams with day-to-day tasks to ensure that all projects remain on schedule.
* Assist top management in writing reports and related tasks

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_*Relationships*_

* Live Operations team
* Management team

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_*Culture*_

* Fast paced environment with pressure
* Friendly environment whereby colleagues are helpful and collaborative
* Multiple priorities at any given time requiring a high-level of organization and time management

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_*Position Outcomes/Objectives & Standards of Performance*_

*1. Localization requests are handled in a timely and accurate manner *

Regular sampling and evaluation done by PMs and/or managers of present and past requests to confirm quality of documentation.

*2. Tasks delegated by the AP or other team members are completed in a timely manner while maintaining high quality of work.*

Feedback from team members are positive regarding the task.

*3. Reporting and internal communication is efficient and of high quality. *

Information is collected and shared with the team in an efficient and effective manner.

*4. Incumbent demonstrates behaviours aligned with the organization?s values, vision and mission statement.*
Feedback from stakeholders and team members confirms that incumbent consistently demonstrates actions aligned with company?s values.

*5. Report writing ass