social work supervisor

Shelter Supervisor near Yonge Street & Finch Ave (SS-WW) Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options. Position type: Full time, Permanent Location: near Yonge St and Finch Ave E Hours of work: Wednesday to Sunday, 8am-4pm Salary: $67,500 Annually Start date: ASAP Submit Resume to: lavanya.sivakumar @homesfirst.on.ca APPLICANTS MUST QUOTE ?SS-WW" Job Responsibilities: Support and supervise a unionized workforce within the context of the Collective Agreement. Ability to communicate and assign job responsibilities and duties to frontline staff Foster effective teamwork and a positive work environment by supporting staff development through guidance, motivation and training Apply and assist in verbal de-escalation and crisis prevention strategies to effectively manage and defuse high-tension and potentially volatile situations Contribute to staff support following serious incidents by raising awareness of available resources and promoting workplace wellness Provide guidance and support to frontline shelter staff and community partners in accordance with Toronto Shelter Standards and Homes First policies and procedures. Ability to work effectively with clients, community agencies, general public and/or staff to address service inquiries, request for information, and complaints. Ensure appropriate records and controls are maintained with administration of transportation supports and managing shelter supply inventory. Help support the implementation of program changes focused on the optimization and continuous improvement of the performances and practices related to shelter service delivery Manage employee performance and perform necessary administrative duties such as vacation planning, timekeeping, performance reviews, etc. Ensure effective communications with other departments within Homes First Society as well as with external agencies Support with data collection, evaluation, and development Ensure that all reports and documentation is completed to agency and Shelter Standards Be able to work outside work hours when required Ensure and support the health and safety of all staff, including conducting regular health and safety inspections, modeling healthy and safe work practices, and addressing any health and safety concerns promptly and effectively to create a secure and compliant workplace. Willing and able to participate in a rotating 24-hour on-call schedule and provide appropriate support to the calling site Other duties as required Qualifications: Post-secondary education in related field or equivalent in education and experience At least 3 years? experience working with people who are homeless, under-housed and dealing with addictions and mental illness. At least 1 years? experience supervising unionized staff. Ability to work effectively in a collaborative team environment Excellent communication, customer service and time management skills Demonstrated interpersonal, decision making, conflict management, critical thinking, and organizational skills Knowledge of relevant laws, standards and guidelines; including the Toronto Shelter Standards Familiarity of the Employment Standards Act, Occupational Health and Safety, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and