Service Desk Analyst
6691 Edwards Blvd Mississauga , ON L5T 2H8
End Post Date:
May 6, 2026
Job Type:
Permanent employment Full time
Workspace:
Salary:
Industry Type:
Employer:
On site
$ 36.10 HOUR hourly / 30 to 35 hours per week
Healthcare
QUANTUM FIRST AUTOMATION INC.
Work Hours:
30 to 35 hours per week
About the Company
About the Role
Education: Secondary (high) school graduation certificate. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Personal suitability: Client focus. Organized. Team player. Time management. Experience: 1 to less than 7 months.
Requirements
Respond to users experiencing difficulties with computer; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Provide business systems, network and Internet support to users in response to identified difficulties
Education Requirements
Secondary (high) school graduation certificate
Skills
Fast-paced environment; Work under pressure; Attention to detail; Client focus; Organized; Team player; Time management
Additional Information
Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail
100% Canadian Owned & Operated
Built for Canadian Job Seekers