receptionist

Front Desk Receptionist (Healthcare Clinic) ? Hamilton / Stoney Creek

*Wellspring Health & Wellness* is a busy, patient-focused rehab & wellness clinic in the Hamilton / Stoney Creek area. We?re looking for a friendly, organized *Front Desk Receptionist* who enjoys helping people, multitasking, and keeping the day running smoothly.

We currently have two part-time front desk team members who will be returning to school, and we?re looking to add *someone reliable and consistent* to support the clinic long-term.

What you?ll do

* Greet clients, check them in/out, and ensure a welcoming experience
* Answer phones, respond to emails, and handle appointment inquiries
* Schedule, confirm, and manage changes/cancellations
* Support *direct billing / insurance processing*
* Collect payments, issue receipts, and maintain accurate records
* Coordinate with practitioners to keep schedules on time
* Maintain a clean, professional front desk and waiting area
* Assist with small admin tasks (scanning, forms, filing, basic reporting)

What we?re looking for

* Strong communication and customer service skills
* Confident with computers (email, scheduling systems, basic spreadsheets)
* Organized, dependable, and calm under pressure
* Comfortable working in a fast-paced clinic environment
* Detail-oriented (accuracy matters with bookings and billing)
* *Prior medical/clinic reception experience is an asset*
* Experience with direct billing/insurance is an asset (we can train the right person)

Schedule & availability

* Part-time or full-time options (based on availability)
* Daytime and/or evening shifts; some Saturdays may be available
* Start date: ASAP

What we offer

* Supportive team environment
* Training and clear processes
* Growth opportunities within a multi-disciplinary clinic
* Competitive pay based on experience

How to apply

Apply on Indeed with:

* Your resume
* A short note telling us your availability and any clinic/admin experience

*Location:* Hamilton / Stoney Creek, ON
*Job Type:* Part-time / Full-time
*Work Location:* In-person

Job Type: Part-time

Pay: $19.50-$22.00 per hour

Benefits:
* Casual dress
* Flexible schedule
* Store discount



Education:
* Secondary School (preferred)

Experience:
* Front desk: 2 years (required)
* Janeapp software: 1 year (required)
* WSIB and MVA billing: 1 year (preferred)

Work Location: In person