Receptionist

Front Desk Receptionist ? Real Estate Company

We are seeking a professional, organized, and detail-oriented *Front Desk Receptionist* to join our real estate office. This position serves as the first point of contact for clients, Realtors, cooperating brokerages, and other professionals while also providing administrative and transaction-related support to the office.

Key Responsibilities

* Greet clients, Realtors, and visitors and provide professional front-desk assistance.
* Answer, screen, and direct incoming telephone calls and respond to general inquiries.
* Monitor company email accounts and direct correspondence to the appropriate staff or agent.
* Assist Realtors with day-to-day administrative and office-related requests.
* Receive, organize, scan, upload, and maintain real estate documents and transaction files.
* Assist with maintaining accurate deal and transaction records using *Lone Wolf*.
* Use *TransactionDesk* to assist with real estate forms, documents, electronic signatures, and transaction files.
* Use *REALM* and other real estate systems as required for listing and property-related administrative tasks.
* Assist with listing administration, including organizing listing documents, amendments, price changes, status changes, and other required paperwork.
* Maintain organized electronic and physical files for listings, transactions, clients, and general office records.
* Use *Adobe Acrobat* to prepare, combine, organize, edit, and manage PDF documents.
* Use *Microsoft Excel* for spreadsheets, tracking, data entry, reports, and general office records.
* Use *Google Workspace applications*, including Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar, for day-to-day office administration.
* Assist with scheduling appointments, meetings, showings, and office activities.
* Assist with the company's *Facebook* presence, including posting approved content, monitoring inquiries, and assisting with basic social media administration.
* Communicate professionally with clients, agents, brokerages, lawyers, builders, and other third parties when required.
* Receive and distribute mail, courier packages, deposits, documents, and other correspondence in accordance with office procedures.
* Maintain confidentiality when handling client, financial, transaction, and company information.
* Keep the reception area and common office areas organized and professional.
* Perform additional administrative duties as assigned by management.

Software & Technology

Candidates should be comfortable working with computers and learning real estate-specific software. Experience with any of the following is considered an asset:

*Lone Wolf * REALM *TransactionDesk * Google Workspace *Adobe Acrobat * Microsoft Excel *Facebook*

Previous experience with real estate brokerage software is preferred; however, training may be provided to a candidate with strong administrative and computer skills.

Qualifications

* Previous reception, administrative, customer service, or office experience.
* Previous experience in a *real estate brokerage or real estate office is an asset*.
* Strong computer and technology skills.
* Strong written and verbal communication skills.
* Excellent organizational skills and attention to detail.
* Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
* Professional and courteous telephone and customer-service manner.
* Ability to handle confidential information with discretion.
* Ability to work independently and collaboratively with Realtors, management, and administrative staff.
* Strong knowledge of Microsoft Excel and Google applications is an asset.
* Familiarity with real estate documents, listings, and transactions is an asset.

Ideal Candidate

The ideal candidate is professional, dependable, organized, and comfortable with technology. They should be able to manage a busy front desk while supporting Realtors and administrative staff with listings, transaction