Prosecution Clerk

We are looking for an experienced, highly organized and detail-oriented Medical Office Assistnat to join our busy Family Medicine Clinic as a referral clerk . This role is essential to ensuring referrals are accurately tracked, completed, and followed through in a timely manner.

*Key Responsibilities*

* Track and manage all outgoing referrals to specialist offices
* Redirect referrals as required
* Liaise with specialist offices regarding referral status, appointments, and missing information
* Send medical records and supporting documentation as required
* Notify patients of referral appointments and provide clear instructions
* Track down missing or incomplete information on behalf of physicians
* Maintain accurate referral documentation within the EMR
* Ensure referrals are followed up on and not delayed or lost
* Assist with booking appointments and patient inquiries

*Qualifications & Skills*

* Exceptional organizational skills and attention to detail
* Pleasant, professional phone manner
* Strong written and verbal communication skills
* Ability to manage multiple referrals and competing priorities
* Strong follow-up and problem-solving skills
* Experience in a medical office or referral role is an asset
* EMR experience and medical terminology knowledge preferred

*What We?re Looking For*

* Experience working in a Medical Office
* Reliable, friendly, accountable, and proactive
* Able to work independently and as part of a team
* Calm, professional, and patient-focused

We take pride in fostering a positive, supportive, and team-oriented work environment, reinforced through regular staff events and team-building initiatives.
In addition to a competitive salary, employees are eligible for an annual performance bonus.
A uniform allowance is also provided once per calendar year.

*To Apply:*
Please submit your resume and cover letter through Indeed.

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Benefits:
* Company events
* Dental care
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Vision care



Education:
* DCS / DEC (required)

Experience:
* Medical Office : 1 year (required)

Work Location: In person