Pet Groomer

PetSmart does Anything for Pets - JOIN OUR TEAM! Pet Groomer About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you Take care of yourself and your family members-whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings: Paid Weekly Health & Wellness Benefits Group Registered Retirement Plan (RRSP) with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunities Job summary PetSmart's Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company's vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards. Essential responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart's bathing standards and procedures. Recommends additional health and wellness solutions with pet parents based on pet's needs. Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register. Greets pet parents, answers their questions and assists with making reservations in the salon. Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered. Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking. Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics. Recommends, informs, and sells merchandise and services. Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist. Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed. Assists and works in other departments as required. Other duties may be assigned. Participates in our culture of Belonging and Recognition. Follows all Company Policies and Procedures. Qualifications Prior grooming experience; or 6 months of experience in the Stylist in Training job with Successful completion of PetSmart's Salon Academy training and safety certification. program or passes the salon technical evaluation. Proficiency in computer applications. Ability to react under pressure and maintain composure. Flexibility in schedule, able to work evenings, weekends, and holidays as needed Strong organizational skills and attention to detail and safety measures Strong written and verbal communication skills. Essential physical demands and work enviorment Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. While performing the duties of this