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Operations Manager, Restaurant

4500 King St E Kitchener , ON N2P 2G4

End Post Date:

May 2, 2026

Job Type:

Permanent employment Full time

Workspace:

Salary:

Industry Type:

Employer:

On site

$ 36.00 HOUR hourly / 32 hours per week

Hospitality

Wendy's

Work Hours:

32 hours per week

About the Company

Not Available

About the Role

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Tasks: Evaluate daily operations . Plan and organize daily operations. Recruit staff. Set staff work schedules. Determine type of services to be offered and implement operational procedures. Balance cash and complete balance sheets, cash reports and related forms. Conduct performance reviews. Cost products and services. Organize and maintain inventory. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Participate in marketing plans and implementation. Address customers' complaints or concerns. Provide customer service. Plan, organize, direct, control and evaluate daily operations. Supervision: More than 20 people. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Handling heavy loads. Physically demanding. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night. Day. Weekend. Overtime required. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers .

Requirements

Evaluate daily operations; Plan and organize daily operations; Recruit staff; Set staff work schedules; Determine type of services to be offered and implement operational procedures; Balance cash and complete balance sheets, cash reports and related forms; Conduct performance reviews; Cost products and services; Organize and maintain inventory; Ensure health and safety regulations are followed; Negotiate arrangements with suppliers for food and other supplies; Participate in marketing plans and implementation; Address customers' complaints or concerns; Provide customer service; Plan, organize, direct, control and evaluate daily operations

Education Requirements

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Skills

Fast-paced environment; Work under pressure; Tight deadlines; Repetitive tasks; Handling heavy loads; Physically demanding; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Large workload; Accurate; Client focus; Dependability; Efficient interpersonal skills; Excellent oral communication; Excellent written communication; Flexibility; Organized; Reliability; Team player

Additional Information

Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Handling heavy loads. Physically demanding. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload; Employment terms options: Early morning. Evening

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