office assistant

*Job Summary*
We are seeking a detail-oriented and organized Office Assistant to support our administrative team. The ideal candidate will have strong clerical skills, excellent customer service abilities, and proficiency with various office software. This role involves managing daily office operations, providing exceptional support to staff and clients, and ensuring the smooth functioning of the front desk. Prior experience in Immigration Firm or offices is a plus, but not required. The Office Assistant will play a vital role in maintaining an efficient and welcoming office environment.

*Duties*

* Answer multi-line phone systems with professionalism and courtesy, demonstrating excellent phone etiquette
* Greet visitors at the front desk and direct them appropriately
* Manage data entry tasks accurately using Microsoft Office, Google Workspace, as needed
* Maintain organized filing systems, both physical and digital
* Support administrative functions such as proofreading documents, organizing schedules, and managing appointments
* Provide customer support by addressing inquiries via phone or email promptly and professionally
* Perform clerical duties including photocopying, scanning, faxing, and mailing documents
* Support front desk operations including handling incoming correspondence and managing office supplies

*Requirements*

* Proven experience in an office environment with strong organizational skills
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
* Excellent typing speed and accuracy for data entry tasks
* Strong communication skills with professional phone etiquette and customer service experience. Knowledge in Hindi and Punjabi is advantageous.
* Ability to handle multiple tasks efficiently in a fast-paced environment
* Previous clerical or administrative experience, especially in Immigration Firm or offices, is advantageous
* Familiarity with multi-line phone systems and front desk operations
* Attention to detail for proofreading documents and maintaining accurate records
* Reliable computer skills including file management and basic troubleshooting skills

This position offers an opportunity to be an integral part of a professional team dedicated to providing exceptional service. The ideal candidate will demonstrate a proactive attitude, excellent organizational abilities, and a commitment to supporting the overall efficiency of our office operations.

Job Types: Full-time, Part-time

Pay: $16.00-$22.00 per hour

Expected hours: 30 ? 35 per week

Benefits:
* Casual dress
* On-site parking

Work Location: In person