Medical Receptionist

*Overview*
*Job Title:* Medical Administrative Assistant ? Physiotherapy Clinic (MVA / WSIB / EHC Experience Preferred)

*Location:* Brampton, ON
*Job Type:* Full-time / Part-time
*Schedule:* Day, evening, and weekend availability may be required
*Compensation:* Competitive, based on experience

About Us

We are a busy, multidisciplinary physiotherapy clinic in Brampton providing high-quality care including physiotherapy, chiropractic, and massage therapy services. We are seeking a detail-oriented and reliable *Administrative Assistant* with experience in medical billing and insurance processes.

Greet patients and provide a professional, welcoming front desk experience

* Manage appointment scheduling, confirmations, and follow-ups
* Handle high-volume phone calls, emails, and patient inquiries
* Process billing for *MVA (Motor Vehicle Accident), WSIB (Workplace Safety & Insurance Board), and EHC (Extended Health Care)* claims
* Verify insurance eligibility and submit claims through various portals
* Prepare and manage patient files, intake forms, and consent documentation
* Coordinate with healthcare providers regarding patient schedules and treatment plans
* Maintain accurate records using clinic management software
* Collect payments and process invoices/receipts
* Ensure compliance with clinic policies, privacy laws, and administrative procedures
* Perform general administrative duties (filing, scanning, data entry, etc.)

Requirements

* Previous experience in a *physiotherapy, chiropractic, or medical clinic* (strongly preferred)
* Knowledge of *MVA, WSIB, and EHC billing procedures*
* Familiarity with insurance portals and claim submissions
* Strong organizational and multitasking skills
* Excellent communication and customer service skills
* Proficient in computer systems and clinic software (e.g., JaneApp, ClinicMaster, or similar)
* Ability to work in a fast-paced environment and handle multiple priorities
* Professional, reliable, and detail-oriented

Assets (Preferred but Not Required)

* Experience with *HCAI system (for MVA billing)*
* Experience handling *direct billing and insurance coordination*
* Multilingual skills (an asset in diverse communities)
* Knowledge of medical terminology

Pay: $17.20-$24.51 per hour

Work Location: In person