Medical Office Assistant

*Overview*
We are seeking a detail-oriented and professional Medical Office Assistant to join our footcare clinic. The ideal candidate will provide exceptional administrative support and directly assist the practitioner in a busy office setting, ensuring smooth daily operations. This role involves managing patient interactions, maintaining electronic medical records, and directly assisting the practitioner. Prior experience working in a medical office is desirable, but willing to train an individual who we feel is a good fit.

*Responsibilities Will Be Split Between Front Desk Administration and Directly Assisting the Practitioner.*

*Front Desk Administration Duties:*

* Greet patients warmly at the front desk, providing excellent customer service
* Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
* Maintain and update electronic medical records.
* Verify patient insurance information and process billing or payments as needed; our services are not covered by OHIP, prior experience verifying and billing Greenshield claims would be beneficial
* Use point of sale machine
* Assist with administrative tasks including filing, data entry, and document management
* Prepare patient charts and ensure all necessary documentation is complete prior to appointments
* Coordinate with clinical staff to facilitate smooth patient flow and appointment scheduling
* Ordering medical supplies
* Handle administrative duties related to patient check-in/check-out procedure.

*Directly Assisting the Practicioner:*

* Bring patients to treatment rooms
* Assist the practitioner in the treatment room with each patient, provide medical instrumentation and supplies as needed.
* Set up for minor medical procedures
* Clean and package instruments and run autoclave on a daily basis
* Clean treatment room after each patient encounter
* Fit patients with braces, splints, etc
* This is a hands-on position; some patients will require assistance taking on/off shoes and socks
* Candidates should demonstrate professionalism, adaptability, and a commitment to maintaining confidentiality in all aspects of their work.

Pay: $18.00-$19.00 per hour

Work Location: In person