medical office assistant

*Job Overview*

We are seeking an *experienced, dedicated, and organized Medical Office Assistant* to join our healthcare team.
This is a dynamic role that blends *front-desk reception* with *administrative and clinical support* for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.

As the first point of contact for patients, you will be responsible for *creating a welcoming atmosphere* while managing the efficient day-to-day operations of the clinic.
The ideal candidate will have:

* *Excellent communication and interpersonal skills*
* *Great attention to detail*
* *Familiarity with medical terminology*
* *Experience with OSCAR EMR systems*
* *A strong work ethic* and the ability to excel in a *fast-paced, team-oriented setting*
* *Capability to perform basic clinical tasks*
* *Excellent computer skills *

*Qualifications & Requirements*

* *Preference will be given to International Medical Graduates (IMGs).*
* *Previous experience using OSCAR EMR is required*
* *Must have phlebotomy experience* and be able to perform *intramuscular (IM) injections* confidently and safely.
* Strong knowledge of *medical terminology* and *administrative procedures*.
* Highly proficient in *computer skills* and *administrative systems*.
* Excellent *verbal and written communication skills*.
* Proficient in *phone system operations* and the use of *basic office equipment*.
* Ability to *multitask* effectively in a *fast-paced environment* while maintaining *high attention to detail*.
* Demonstrates a *positive, professional attitude* and a *commitment to exceptional patient care*.

*Responsibilities & Duties*

* Greet patients warmly and assist with the *check-in process*.
* Manage phone systems to *handle incoming calls*, *schedule appointments*, and *address patient inquiries*.
* Manage entries from *online intake forms*, emails, and other sources of *new patient requests* to join the practice, ensuring they are processed and booked in a timely manner.
* Maintain *accurate patient records* using *OSCAR EMR*.
* Verify *patient insurance information* and address *billing inquiries*.
* Coordinate with healthcare providers to ensure *timely patient care* and follow-up.
* *Maintain physicians? appointment schedules* and ensure patients are booked appropriately.
* Perform general administrative tasks including *filing*, *data entry*, *scanning*, *faxing*, and maintaining a *clean and organized front desk area*.
* Assist physicians with *basic clinical tasks*, including *taking bloods* (phlebotomy) and *giving intramuscular (IM) injections*.
* Ensure *compliance with health regulations* and uphold *patient confidentiality standards*.

Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.

Job Types: Full-time, Part-time

Schedule:

* Monday to Friday
* Weekends

Work Location: In person

Job Types: Full-time, Part-time

Pay: $19.00-$22.00 per hour



Application question(s):
* Do you have phlebotomy and IM injection certificate
* Do you have current experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections?
* Are you an International Medical Graduate (IMG)?
* Do you have experience working as a Medical Office Assistant / Clinical Assistant in a family physician?s clinic?
* Are you experienced and proficient in using OSCAR EMR ?

Work Location: In person