logistics coordinator

*Canada Fortune Group O/A Used Clothing Exports*

Canada Fortune Group O/A Used Clothing Exports is seeking a reliable, organized, and proactive *Logistics Coordinator*to support our growing operations. The ideal candidate will play a key role in ensuring the efficient movement of goods and maintaining strong communication with customers, drivers, and internal teams. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we want to hear from you.

*Key Responsibilities:Logistics & Dispatch Coordination*

* Plan, organize, and schedule daily shipments and pickups.
* Coordinate with drivers, warehouses, and third-party carriers to ensure timely dispatching.
* Track shipment progress and resolve issues such as delays or route disruptions.
* Maintain accurate dispatch logs and transportation records.

*Customer Service & Communication*

* Serve as the primary contact for customers regarding delivery updates, inquiries, and service requests.
* Provide exceptional customer support through email, phone, and in-person communication.
* Build and maintain strong relationships with clients and partners.
* Communicate delivery timelines, changes, and other logistics details in a clear and professional manner.

*Administrative & Reporting Tasks*

* Prepare and manage shipping documents, invoices, BOLs, and related paperwork.
* Utilize Microsoft Office (Excel, Word, Outlook) for tracking data, creating reports, and managing schedules.
* Update internal systems and files with accurate shipment and customer information.
* Assist management with daily logistics reports and operational updates.

*Skills & Qualifications:*

* *Proficiency in Microsoft Office*, especially Excel, Word, and Outlook.
* *Strong verbal and written communication skills*.
* *Customer service or sales experience is required.*
* Previous *dispatching or logistics experience is an asset* (but not mandatory).
* Ability to handle multiple tasks and prioritize effectively.
* Strong problem-solving skills and attention to detail.
* Ability to work in a fast-paced environment and remain calm under pressure.
* Team-oriented mindset with the ability to work independently when needed.

*Job Details:*

* *Job Type:* Full-time
* *Salary:* $17.60?$18.00 per hour
* *Work Remotely:* No

Job Types: Full-time, Permanent

Pay: $17.60-$18.00 per hour

Benefits:
* On-site parking



Ability to commute/relocate:
* Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
* Would you be able to commit for a minimum of 2 years?
* Are you a team player?

Experience:
* logistics: 1 year (preferred)

Work Location: In person