Inside Sales Representative

*Inside Sales Representative ? StarPOS *
_Location: Edmonton, AB_
*Full-Time | In-Office | Competitive Compensation*

*About StarPOS*

At *StarPOS*, we?re passionate about making technology work for businesses. Specializing in *Point of Sale (POS) systems*, we help companies across Canada streamline operations, boost efficiency, and stay secure. With deep expertise in *Point-of-Sale systems, payment processing, inventory control, cloud-based solutions, and secure network management*, we pride ourselves on offering tailored IT solutions backed by exceptional service.

*The Opportunity*

We?re looking for a driven and organized Inside Sales Representative to join our growing team at our Edmonton office. This full-time, in-office role is ideal for someone who enjoys a mix of sales support, customer engagement, and administrative operations. As a member of our inside sales team, you?ll support the sales process, assist with new client onboarding, and help keep internal systems running efficiently.

*Key Responsibilities*

*Inside Sales Support*

* Respond to inbound inquiries and follow up on leads via phone, email, and CRM.
* Qualify prospects and schedule product demos for the sales team.
* Prepare quotes, proposals, and follow-ups for prospective clients.
* Maintain and update CRM data to ensure sales pipeline accuracy.
* Assist in lead generation campaigns and email marketing initiatives.

*Client Onboarding*

* Assist with onboarding schedules and communication with internal technical teams.
* Support new clients during the onboarding phase by answering questions and following up on their needs.
* Prepare onboarding documentation and ensure a smooth handoff to ongoing support.

*Administrative Duties*

* Process orders for hardware and service solutions.
* Support inventory tracking and assist with procurement coordination.
* Maintain internal records, sales reports, and client documentation.
* Provide general administrative support to the sales, management, and administrative teams.

*What You Bring*

* 2+ years of experience in inside sales, sales administration, or customer service.
* Strong organizational skills with attention to detail.
* Excellent verbal and written communication skills.
* Proficiency with Microsoft Office and CRM tools (e.g., Excel, Teams, AutoTask, Salesforce).
* Ability to multitask and prioritize in a fast-paced IT environment.
* Experience in the IT or POS industry is a strong asset.

*Why Join StarPOS?*

* Join a mission-driven team focused on delivering meaningful tech solutions to businesses.
* Collaborate with a close-knit, supportive group that values innovation and initiative.
* Grow with a company that?s expanding its footprint across Canada.
* Enjoy a dynamic, in-office work environment where your contributions make a difference.

*Apply Today!*

Submit your resume and a short cover letter explaining why you're excited about this role and a great fit for the StarPOS team.

We look forward to connecting with you!

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits:
* Dental care
* Extended health care
* Life insurance
* Paid time off
* Vision care



Experience:
* sales: 1 year (preferred)

Language:
* French (preferred)

Work Location: In person