Headwaiter/Headwaitress - Food And Beverage Services

Education: Secondary (high) school graduation certificate. Work setting: Rural area. Pub. Tasks: Must be of legal age to mix and serve alcoholic beverages. Address customers' complaints or concerns. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Describe menu items including daily specials for customers. Enforce provincial/territorial liquor legislation and regulations. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Serve food and beverages. Take orders and relay to kitchen and bar staff. Train staff. Provide customer service. Train or assist in the training of other workers. Supervision: No supervision responsibility. Certificates, licences, memberships, and courses�: Food and beverage server trade certificate. Work conditions and physical capabilities: Fast-paced environment. Physically demanding. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Organized. Reliability. Team player. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Employment terms options: Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Night. Weekend. Support for youths: Offers on-the-job training tailored to youth.