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guest services manager

Edmonton , AB T6B 0A5

End Post Date:

January 12, 2026

Job Type:

Permanent employment Full time

Workspace:

Salary:

Industry Type:

Employer:

On site

$ 60,000 to $ 70,000 YEAR annually (To be negotiated) / 30 to 40 hours per week

Hospitality

Edmonton Hotel and Convention Centre

Work Hours:

30 to 40 hours per week

About the Company

About the Role

Education: College/CEGEP. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Experience: 2 years to less than 3 years.

Requirements

Develop and implement policies and procedures for daily operations; Recruit and hire staff; Supervise staff; Conduct performance reviews; Negotiate with suppliers for the provision of materials and supplies; Conduct training sessions; Negotiate with clients for the use of facilities; Perform front desk duties; Prepare budgets and monitor revenues and expenses; Prepare marketing plans; Implement marketing activities; Enforce policies and procedures; Address customers' complaints or concerns; Assist clients/guests with special needs; Develop and implement business plans; Establish work schedules; Manage events; Organize and maintain inventory

Education Requirements

College/CEGEP

Skills

Not Available

Additional Information

Not Available

100% Canadian Owned & Operated

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