Front Desk Agent
4333 Sunrise Alley Whistler , BC V8E 1M7
End Post Date:
November 2, 2026
Job Type:
Term or contract Full time
Workspace:
Salary:
Industry Type:
Employer:
On site
$ 24.00 HOUR hourly / 30 hours per week
Hospitality
Pangea Pod Hotel This link will open in a new window
Work Hours:
30 hours per week
About the Company
About the Role
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Morning. Night.
Requirements
Register arriving guests and assign rooms; Resolve complaints and claims; Process group arrivals and departures; Take, cancel and change room reservations; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Process guests' departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports and related forms; Maintain an inventory of vacancies, reservations and room assignments; Follow emergency and safety procedures; Clerical duties (i.e. faxing, filing, photocopying); Answer telephone and relay telephone calls and messages; Assist clients/guests with special needs; Provide customer service
Education Requirements
Secondary (high) school graduation certificate
Skills
Attention to detail; Fast-paced environment; Client focus; Dependability; Efficient interpersonal skills; Excellent oral communication; Excellent written communication; Flexibility; Judgement; Organized; Reliability; Team player
Additional Information
Work setting: Hotel, motel, resort; Work conditions and physical capabilities: Attention to detail. Fast-paced environment; Employment terms options: Early morning
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