Dental Receptionist

Sprout Kids Dentistry is a pediatric dental office in Windsor, dedicated to providing exceptional care in a fun, friendly, and child-focused environment. We?re expanding our passionate team committed to creating positive dental experiences for children and their families. If you?re an organized, friendly, and detail-oriented Dental Receptionist, we?d love for you to join our incredible team!

*Responsibilities:*

* Greet and welcome patients and families, creating a warm and friendly atmosphere.
* Schedule and confirm appointments, ensuring efficient use of the clinical team's time.
* Manage phone calls and emails, answering inquiries and providing excellent customer service.
* Communicate with referring dental offices to provide streamlined patient care.
* Provide assistance to families navigating barriers to care with a warm and patient attitude.
* Process insurance pre-determinations, claims, payments, and billing accurately.
* Maintain patient records with accuracy and confidentiality.
* Assist families in understanding treatment plans, payment options, and insurance coverage.
* Communicate with the clinical team to provide the best patient experience.
* Support a fun and engaging office environment that makes dental visits enjoyable for children and workdays enjoyable for colleagues!

*Qualifications:*

* Previous experience in a dental reception role is a strong asset but not required.
* Experience with Tracker software is a strong asset but not required.
* Strong communication and interpersonal skills, especially when working with children and families.
* Excellent organizational and multitasking abilities.
* Attention to detail and a high level of professionalism.
* Fluency in a second language is an asset but not required.

*What We Offer:*

* A fun, supportive, and team-oriented work environment.
* A rewarding career helping children and families have a positive dental experience.
* A beautiful, brand-new office designed for both patient comfort and staff enjoyment.
* Opportunities for professional development and growth.
* The chance to be part of an exciting new pediatric dental practice from the ground up!

*Position Details:*

* Position will start with approximately *30 hours per week* with the opportunity to grow to *40 hours per week*.
* *Job Type:* Full-time, Permanent
* *Salary:* $20.00 - $24.00 per hour

*Additional Requirements:*

Successful candidates will be required to complete a vulnerable sector check.

If you?re excited about making a difference in children?s dental care and want to be part of a growing practice, we?d love to hear from you!

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Benefits:
* Company events
* Dental care
* On-site parking



Experience:
* Dental receptionist: 1 year (required)

Language:
* Arabic (preferred)

Work Location: In person