Customer Service Sales Clerk

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Electrical and electronic engineering technologies/technicians, other. Electrician. Marketing research. Sales, distribution and marketing operations, general. or equivalent experience. Asset languages: Arabic. Mandarin. Hindi. Spanish; Castilian. Panjabi; Punjabi. Work site environment: Non-smoking. Clean. Business. Work setting: Urban area. On-site customer service. Hardware store. Retail business. Wholesalers. Business services. Tasks: Accept cash, cheque, credit card or automatic debit payment. Operate cash register. Prepare sales, rental or leasing contracts. Supervise staff (apprentices, stages hands, design team, etc.). Operate computerized inventory record keeping and re-ordering systems. Provide advice about merchandise. Advertise and/or promote products, sales or services. Perform data entry. Provide customer service. Conduct sales transactions through Internet-based electronic commerce. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease. Maintain sales records for inventory control. Prepare merchandise for purchase, rental or lease. Use sales forecasting software. Supervise activities of other technical sales specialists. Resolve product and service related problems. Prepare and administer sales contracts. Estimate costs of installing and maintaining equipment or service. Consult with clients after sale to provide ongoing support. Promote sales to existing clients. Conduct sales transactions. Identify and solicit potential clients. Reach to clients after sale or signed contracts to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Deliver sales presentations. MS Office. Provide clients with presentations on the benefits and uses of goods or services. Supervision: 1 to 2 people. 3-4 people. Type of product: Building materials (other than lumber). Lamps and lighting fixtures. Industrial supplies. Computer and technology knowledge: Spreadsheet. MS Excel. MS PowerPoint. MS Word. Electronic mail. MS Outlook. Area of specialization: Electrical. Sales experience: Electrical and electronic equipment. Construction materials, tools and equipment. Security and safety: Criminal record check. Reference required. Credit check. Driving record check (abstract). Confidential security clearance. Basic security clearance. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Manual dexterity. Attention to detail. Bending, crouching, kneeling. Handling heavy loads. Physically demanding. Repetitive tasks. Ability to distinguish between colours. Standing for extended periods. Sitting. Combination of sitting, standing, walking. Hand-eye co-ordination. Weight handling: Up to 23 kg (50 lbs). Own tools/equipment: Cellular phone. Personal suitability: Adaptability. Analytical. Collaborative. Efficiency. Energetic. Hardworking. Outgoing. Positive attitude. Quick learner. Time management. Dependability. Efficient interpersonal skills. Flexibility. Organized. Reliability. Team player. Excellent oral communication. Accurate. Client focus. Excellent written communication. Initiative. Ability to multitask. Maturity. Honesty. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Shift. Experience: 2 years to less than