customer service representative - call centre

*About Us*

Career Jobs Co is dedicated to connecting talented individuals with rewarding career opportunities. We pride ourselves on delivering exceptional service to both job seekers and employers.

*Position Overview*

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients and candidates, ensuring a positive experience through professional communication and problem-solving.

*Key Responsibilities*

* Respond promptly to customer inquiries via phone, email, and chat.
* Provide accurate information about our services and assist with account setup.
* Resolve customer issues efficiently and escalate complex cases when necessary.
* Maintain detailed records of interactions in our CRM system.
* Collaborate with internal teams to ensure customer satisfaction.

*Qualifications*

* High school diploma or equivalent; associate or bachelor?s degree preferred.
* Previous experience in customer service or a related field.
* Strong communication and interpersonal skills.
* Ability to multitask and work in a fast-paced environment.
* Proficiency in Microsoft Office and familiarity with CRM software.

*Benefits*

* Competitive salary and performance-based incentives.
* Health, dental, and vision insurance.
* Paid time off and holidays.
* Opportunities for career growth and professional development.

*How to Apply*

Submit your resume and a brief cover letter through Indeed or email us at Office@careerjobs.co

Job Types: Full-time, Part-time

Pay: $75,000.00 per year

Expected hours: 1 ? 40 per week

Work Location: In person