Customer Service Clerk

Education: Secondary (high) school graduation certificate. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervise office and volunteer staff. Employment terms options: Early morning. Experience: 7 months to less than 1 year. Employment terms options: Morning. Night. Day. Weekend. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Support for mature workers: Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.