Customer Information Service Representative - Retail

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.Here?s why we think you should choose us:Competitive wage 20.00$/Hour + quarterly bonusAt Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified aboveComprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer?s contribution, mental health coverage and Health Spending Account)Lifestyle spending AccountFree coffee machine & monthly Nespresso creditExclusive employee discountsExcellent training and development programsGrowth opportunitiesFree unlimited coffee during working shiftsPension plan with competitive employer contributionsAnd much more!!Position summaryWe are looking for a fulltime Senior Stock Specialist to join our team! While leading the stock team, this role?s responsibilities include ensuring efficient daily boutique operations, product flow, and inventory management while acting as an ambassador of the Nespresso brand.A day in the life? Effectively communicating with?logistics team and store?management; Ensuring FIFO while maintaining merchandising excellence; Receiving merchandise while ensuring accuracy; Creating?positive brand experience?for all?stakeholders; Maintaining an exceptionally organized stock room; Analyzing?and creating action plans based on KPI reports (managing shrink). What will make you successful? Bilingualism in English and French is required for this position. The role involves daily interactions with a bilingual clientele, requiring proficiency in English to provide high-quality service and meet the communication needs of our customers. Passionate about coffee and sustainability 2-3 years? experience in stock, warehouse, or similar role Detail oriented with effective time management skills Proficiency in Microsoft Office and inventory software Health and safety oriented Able to stand for an entire working day and to lift about 40lbs Bilingual French and English an asset Nestl� Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestl� will work with you to ensure full participation.Candidates will be considered as they apply. Nespresso Canada, a division of Nestle Canada!