cashier, customer service

*Job Summary*
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We are seeking a friendly and professional Customer Service Associate / Cashier to join our retail team. The ideal candidate will excel in providing exceptional customer service, handling transactions accurately, and promoting a positive shopping experience. This role offers an opportunity to develop sales skills, engage with diverse customers, and contribute to a welcoming store environment. Bilingual abilities and experience in retail or technical sales are highly valued.

*Duties*

* Greet customers warmly and assist them with their shopping needs
* Operate POS systems efficiently for cash, credit, and mobile payments
* Handle cash handling responsibilities with accuracy and integrity
* Provide product demos and technical sales support when needed
* Upsell products and services to enhance customer satisfaction and store revenue
* Maintain organized merchandising displays and ensure product availability
* Assist customers with inquiries, returns, and exchanges using excellent communication skills
* Manage time effectively during busy periods to ensure smooth checkout processes
* Uphold phone etiquette when responding to customer inquiries via phone or online channels
* Support store cleanliness and organization to create a welcoming environment

*Skills*

* Multilingual or bilingual abilities to serve diverse customer bases effectively
* Strong communication skills, both verbal and written
* Experience with POS systems, cashiering, and basic math for transactions
* Knowledge of retail sales techniques, upselling, and merchandising strategies
* Customer service orientation with a friendly and professional demeanor
* Technical sales experience or product demo capabilities are a plus
* Excellent organizational skills and time management to handle multiple tasks efficiently
* Ability to work well under pressure while maintaining attention to detail
* Phone etiquette skills for professional customer interactions both in person and over the phone

Job Type: Part-time

Pay: $15.65-$18.00 per hour

Expected hours: 12 ? 24 per week

Work Location: In person