account manager

*About Us*

We manage approximately *$1 billion in residential and commercial real estate* across the Greater Toronto Area, representing over *750 clients globally*. Our role is to protect, optimize, and oversee our clients? largest financial investments through hands-on, property management.

Our portfolio-based structure gives our Account Managers full ownership and autonomy while holding them accountable for results, compliance, and client satisfaction.

*The Role*

As an *Account Manager*, you will be responsible for the day-to-day operational and administrative management of a portfolio of residential and mixed-use properties across the GTA.

As the go-to point of contact for property owners, tenants, and service providers, you?ll ensure every property runs smoothly, stays compliant, and operates at peak efficiency. This full-time, permanent position offers stability, a competitive salary, and the chance to showcase your ability to lead, organize, and keep operations under control. It?s a hands-on role for someone who thrives on coordinating teams, tackling challenges head-on, managing multiple priorities, and maintaining strong administrative oversight to make sure everything gets done right and on time.

*Key Responsibilities*

*Property & Operations Management*

* Oversee day-to-day operations of assigned properties
* Coordinate, schedule, and supervise third-party trades (e.g., electricians, plumbers, HVAC, cleaners, general contractors)
* Obtain quotes, approve work orders, and follow up to ensure work is completed to standard
* Conduct site visits and inspections as required

*Tenant & Client Relations*

* Serve as a professional and calm point of contact for tenants and owners
* Address tenant concerns, maintenance requests, and operational issues promptly
* Communicate clearly and confidently with clients regarding property matters

*Compliance & Risk Management*

* Ensure properties comply with applicable Ontario legislation, including the *Residential Tenancies Act (RTA)*
* Identify risks, inefficiencies, and potential liabilities and take corrective action
* Maintain accurate documentation and records

*Administration & Organization*

* Track maintenance requests, invoices, and work completion
* Maintain organized digital records and correspondence
* Support reporting and portfolio oversight as required

*Required Qualifications*

* *High school diploma or equivalent* (post-secondary education in property management, business, or a related field is an asset)
* *2+ years of administrative experience* in property management, facilities coordination, construction coordination, or a similar operational role
* Demonstrated experience coordinating *multiple trades and vendors*
* Strong written and verbal communication skills
* Excellent organizational and time-management abilities
* Mature, professional judgment and a solutions-oriented mindset
* Comfortable working independently and managing competing priorities
* *Valid driver?s licence and access to a reliable personal vehicle* (required)

*Work Location*

This role is *in-person*, with regular travel to properties across the GTA.

We are an equal opportunity employer and are committed to providing a workplace free from discrimination and harassment. Employment decisions are made in accordance with applicable legislation, including the *Ontario Human Rights Code* and the *Employment Standards Act, 2000*.

Accommodations are available upon request throughout the recruitment process.

Job Type: Full-time

Pay: $60,000.00-$80,000.00 per year



Application question(s):
* How many years of experience do you have coordinating trades or vendors?
* Are you legally eligible to work in Canada?
* Do you have access to a reliable personal vehicle for property visits?

Work Location: In person