About the Company
Not specified
About the Role
Education: College/CEGEP. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Experience: 1 year to less than 2 years.
Requirements
Give access to computer networks', 'Report on the performance of computer systems and networks', 'Respond to users experiencing difficulties with computer', 'Consult user guides, technical manuals and other documents to research and implement solutions', 'Provide advice and training to users in response to identified difficulties', 'Collect, organize and maintain a problems and solutions log for use by other technical support analysts', 'Participate in the redesign of applications and other software', 'Supervise other technical support workers in this group', 'Provide business systems, network and Internet support to users in response to identified difficulties'
Education Requirements
College/CEGEP
Skills
Not Specified
Additional Information
Give access to computer networks