security officer

Designed by award-winning architects, Bisha Hotel is a proud member of Marriott?s Luxury Collection, offering an unparalleled blend of sophistication and bold originality. Nestled in the heart of Toronto?s Entertainment District, Bisha is more than just a hotel, it?s a cultural hub where creativity and luxury converge. As part of this prestigious collection, we deliver world-class hospitality with an edge, catering to those who seek the extraordinary. Welcome home, creative souls.

*Position Summary:*
The Hotel Security Officer is responsible for ensuring the safety and security of all guests, employees, and property within the hotel premises. This role involves working primarily on the overnight shift, conducting regular patrols, monitoring surveillance equipment, responding to incidents, and enforcing hotel policies to maintain a secure environment.

*Key Responsibilities:*

* Conduct regular patrols of hotel premises, including lobbies, corridors, guest rooms, and external areas, to identify and address potential security risks.?
* Monitor surveillance systems and alarm systems to detect and respond to unusual activities.?
* Respond promptly to emergencies, disturbances, or incidents, ensuring appropriate action is taken and situations are de-escalated safely.?
* Assist guests and staff during emergencies, including administering first aid or CPR if certified.?
* Document all incidents and activities in detailed reports, maintaining accurate records for future reference.?
* Collaborate with local law enforcement and emergency services when necessary.?
* Ensure all hotel entrances, exits, and restricted areas are secure.?
* Provide exceptional customer service, addressing guest inquiries and concerns with professionalism.?
* Enforce hotel policies and procedures to maintain order and safety.?
* Other duties as assigned.

*Qualifications:*

* High school diploma or equivalent.?
* Valid Ontario Security Guard License.?
* Certification in First Aid and CPR preferred.?
* Previous experience in security, law enforcement, or hospitality is an asset.?
* Strong observational and problem-solving skills.?
* Excellent communication and interpersonal abilities
* Ability to remain calm and effective in high-pressure situations.?
* Physical fitness to perform patrols and respond to emergencies.?
* Flexibility to work various shifts, including nights, weekends, and holidays.?

*Working Conditions:*

* This position requires standing and walking for extended periods.?
* Exposure to varying weather conditions during external patrols.?
* Potential exposure to stressful situations requiring immediate response.

Bisha Hotel Toronto welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Pay: $21.00-$22.00 per hour

Work Location: In person