retail sales associate

*The Company:*

Canadian and family-run tour company, operating in Vancouver, Victoria, Toronto and Calgary. We offer tips-based and premium city tours. We're thrilled to open our first retail location in Calgary, where we greet customers and book tours, begin all of our premium tours and rent e-scooters, e-bikes and pedal bikes.

*Job Summary:*
We are seeking a motivated and customer-oriented Retail Sales Associate to join our awesome team in downtown Calgary. As a Retail Sales Associate, you will be responsible for providing exceptional customer service in person, on the phone and over email, promoting and selling our products (tours and rentals), and ensuring a positive experience for our customers.

*Duties:*
- Greet customers and assist them in finding the right products
- Provide product information, answer questions, and offer recommendations
- Operate cash registers and handle cash transactions accurately
- Process sales transactions using the Point of Sale (POS) system
- Maintain a clean and organized sales floor
- Upsell additional products or accessories to enhance the customer's purchase
- Conduct product demonstrations to showcase features and benefits
- Assist with inventory management, including restocking shelves and monitoring stock levels
- Collaborate with team members to achieve sales targets and provide excellent customer service
- Stay up-to-date with product knowledge and industry trends

*Requirements:*
- Previous retail sales experience is preferred but not required
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Proficient in cash handling and operating POS systems
- Excellent communication skills, both verbal and written, in English
- Ability to upsell products and provide exceptional customer service
- Basic knowledge of technology sales is a plus
- Ability to conduct product demos effectively
- Professional phone etiquette

A passion for Calgary and knowledge about the past places for tourists to visit is an asset.



We offer competitive pay rates and opportunities for career growth within our company. If you are passionate about sales, customer service, and enjoy working in a dynamic retail environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements.

Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months

Pay: $15.00-$18.55 per hour

Expected hours: 20 ? 44 per week

Benefits:
* Store discount
Shift:
* 4 hour shift
* 8 hour shift
* Afternoon shift
* Day shift
* Morning shift
Work days:
* Every Weekend
* Holidays
* Monday to Friday



Ability to commute/relocate:
* Calgary, AB T2P 1M9: reliably commute or plan to relocate before starting work (required)

Application question(s):
* What is your most valued character trait?

Education:
* Secondary School (preferred)

Experience:
* sales: 1 year (preferred)
* customer service: 1 year (preferred)

Language:
* English (required)

Location:
* Calgary, AB T2P 1M9 (required)

Work Location: In person


Application deadline: 2025-05-31