medical receptionist

*Languages*

English

*Education*

Health administration diploma, medical terminology course, or equivalent experience preferred

*Experience*
* At least 6 months to one year of receptionist/customer service work experience
* Experience working in healthcare settings preferred, with the proven ability to provide exceptional customer service and deal with highly confidential and sensitive information

*Key Accountabilities*

Exceptional Direct Client Care and Customer Service
* Greet people and direct them to contacts or service areas
* Booking, cancelling, re-scheduling of appointments face to face with patients
* Obtain and process information required to provide superior client care and customer service (in person, on the phone and via email)
* Answer telephone and rely telephone calls and messages

Administrative Support to Physicians
* Receive and issue payments
* Maintain work records and logs
* Other clerical duties assigned

Collaboration within the Clinic
* Work closely as a team with other receptionists and staff
* Work as a liaison between patients and physicians

*Business Equipment and Computer Applications*

Electronic scheduler, PS Suite (training will be provided), social media applications

*Work Conditions and Physical Capabilities*

Attention to detail; Fast-paced environment; Work under pressure; Sitting; Tight deadlines

*Personal Suitability*

Effective interpersonal skills; Excellent oral communication; Excellent written communication; Reliability; Organized; Flexibility; Team player.

Job Types: Full-time, Permanent

Pay: From $19.00 per hour

Additional pay:
* Overtime pay
Benefits:
* On-site parking
* Paid time off
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Work Location: In person


Expected start date: 2025-05-12