medical office assistant

*WellFort is seeking to hire Part Time Permanent- 0.5 FTE, Medical Office Assistant!*



*COMPANY*



WellFort Community Health Services is a non-profit, values-based organization based in Peel Region. We provide a wide variety of comprehensive care including primary care, dental, mental health and chronic disease management with a focus on illness prevention, health promotion and community development. With a mission to provide high quality health care for all, WellFort is a respectful, caring, and inclusive organization.



*PURPOSE*



As an integral interdisciplinary team member of WellFort, the MOA provides administrative and logistical support to the Bloom Team to ensure effective and efficient service delivery of all program components provided by WellFort.



This position requires flexibility in hours of work to support accessible program service delivery and the centres hours of operation. As such the position entails some evening and weekend work.



*RESPONSIBILITIES*


* Responds to all telephone and email inquiries regarding programs, services and activities.
* Fulfills all reception duties for all WellFort programs operating out of the Bramalea location. Ensures adequate reception coverage based on hours of operation and service needs.
* Greets clients in a warm, welcoming, calm and non-judgmental fashion.
* Manages busy waiting room, ensuring smooth operation of same day and appointment based services, attends to clients? needs and maintains safe and welcoming environment.
* Scheduling appointments and booking referrals, downloading results.
* General intake and pre-assessment of clients registering for programs and services.
* Ensures that all client information is accurate and up to date in the electronic health record (EHR).
* Provides administrative and logistical support to the providers and team members such as photocopying, faxing, forms creations, maintaining contact and referral lists.
* Performs general office duties such as scanning, creating provider schedules and data collection
* Responsible to ensure that all office equipment is well maintained and in good working order.
* Works in conjunction with the centre?s larger administrative team to ensure consistency of all administrative applications throughout the centre.
* Supports program planning, development and implementation through the development and creation of effective and efficient administrative systems.
* Performs all tasks related to panel management, tracks cycle times and TNA as well as supply and demand
* Coordinates the ordering of program resources and supplies.
* Performs other related duties and tasks as assigned from time to time including assisting with larger CHC functions such as the AGM





*Advocacy & Community Development*


* Works with community members, staff, and partners to identify issues and develop projects & advocacy strategies



*Professional Development*


* Joins relevant professional groups to maintain professional linkages and support.
* Participates in educational activities according to the needs of the centre and the career goals of the individual.



*Research:*


* Participates in research when opportunities arise.



*Other*


* Other duties and responsibilities as may be assigned from time to time.



*Contribution to team and centre activities:*


* Participates in staff meetings and on interdisciplinary teams
* Participates in the overall activities of the health centre (e.g.,) in-service training, committees, special events, and shared staff responsibilities
* Communicates clearly, listen actively, be open to feedback, handle conflict appropriately, and display sensitivity to others
* Collaborates well with others, promotes cooperation and teamwork
* Participates in WellFort?s commitment to becoming discrimination-free and an inclusive health centre that strives to ensure that programs and services are as accessible as possible
* Maintains the reputation and confidentiality of the health centre and